Front Office Manager in Arizona

We are seeking an Assistant Manager to join our front office team! You will be responsible for assisting the Front Office Manager and also assisting our Customer Service Team who helps customers by providing product and service information over the phone.

Responsibilities:

• Handle customer inquiries and complaints via phone and email
• Assisting in the creation of weekly social media posts
• Provide information about our products shown in our catalog and website
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of products and services

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to work efficiently in a fast pace environment
• Ability to prioritize and multitask
• Positive and professional...

We are growing! Fred Astaire Dance Studios® is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you.

This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and team members succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won't be for everyone, but if this sounds like an excellent fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.

Who we are:

Enriching...