Amazon Account Strategist
DreamHire.com
N/Acalifornia
This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations.
Day to Day Duties:
- Build and maintain long-term relationships with clients.
- Oversee client milestone – Monitor the 30,60,90 day progress of the client
Milestone – Milestone Operations – Brand Management
- Verify pain points are resolved, discover ongoing pain points
- Lead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed.
- Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys.
- Recommend improvements to clients’ strategy.
- Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines.
- Lead your team to drive strategy and pitch new and innovative ideas.
- Must make daily social posts (2 hours per week). The link to...