Manager, Client Services in California

Support our Patterns west locations! Must be in Kansas, California, Washington, or Nevada.

SUMMARY: Provide excellent customer service to families, providers (both internal and

external) and funding sources, to facilitate quality care and services. Work collaboratively

and effectively with various provider agencies to expand and maintain Patterns

contracting and credentialing agreements. Work with the operations teams in various

areas to ensure the efficient operation of services provided by local Patterns offices.

Supervise operations coordinators and other administrative staff at local Patterns offices.

DUTIES AND RESPONSIBILITIES:

Responsibilities include, but are not limited to:

Authorization Management/Revenue Cycle Management

● Oversees the coordination of authorizations for service and related data entry into Central

Reach system

● Ensures...

As a Director, Client Service & Project Management at ndm, you will partner with the Vice President, Client Service & Strategy to manage the day-to-day ensuring project tasks and deliverables remain on or ahead of schedule. Also, keeping a pulse on performance, you’ll nurture and assist with client relationships.

Responsibilities:

• Lead and manage project tasks and deliverables
• Build and nurture client relationships
• Monitor marketing performance (digital and traditional)
• Distribute client performance reports
• Support the Vice President with client check-ins and performance meetings
• Contribute to marketing plan development
• Review deliverables for brand integrity and strategy
• Grow/upsell existing business

Additional qualifications:

• Bachelor’s degree in communications, marketing, journalism, business, or related field
...

Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide.

Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.  

The Manager, Client Services is an integral position on Wasserman’s Experiential Team with responsibility for the successful delivery of projects, from brief...

Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide.

Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.  

The Senior Manager, Client Services (Bilingual - Eng/Spanish) is an integral position on Wasserman’s Experiential Team, responsible for the successful...