Full-time
Audio-Visual Tech Lead
Pierce Technology Corp
Washington, district of columbia
- Setup and calibrates audio visual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems (VTC), microphones and speakers
- Provides on-site and remote end users support for issues involving audio-visual equipment and software in a timely and efficient manner.
- Performs monthly preventive maintenance of DC Conference Center to ensure working condition of equipment.
- Serves as lead in-room technician for special events and presentations for DC office.
- Provides comprehensive incident support for customers both in-person and remotely, including rapid problem resolution followed by root cause analysis and knowledge transfer by notifying others as appropriate based on problem documentation and escalation procedures.
- Runs diagnostic tests to isolate system problems and makes recommendations for potential solutions.
- Responds to equipment setup requests in a timely and proficient...