Full-time
A&K Manager, Small Group Journeys
Crystal Cruises
Downers Grove, illinois
Position Summary
Achieve annual sales goals by providing effective management and leadership skills.
Responsibilities and Accountabilities
- Develop sales strategies and use reporting metrics to measure, analyze, and evaluate the effectiveness of the sales team.
- Drive the SGJ team to achieve annual sales goals and be accountable for such.
- Make recommendations for process, procedure, reporting, and technology improvements.
- Manage SGJ Sales Assistants to ensure administrative booking tasks are completed in a timely manner.
- Coach and mentor, all team members to ensure A&K Sales and Service standards are met.
- Ongoing performance management against monthly sales goals and annual Objective goals
- Collaborate with SGJ Specialists on new hire training including maintaining and updating training materials and training schedule for all new staff and continuing training and...