Call Center Representative-REMOTE in Illinois

Bolnick Tax is looking for enthusiastic Call Center Representatives to join our customer service team. In this role, you will be the first point of contact for clients seeking assistance with their tax-related inquiries. Your primary responsibilities will include answering calls, providing information about our services, assisting with appointment scheduling, and addressing client concerns with professionalism and empathy. We are passionate about delivering exceptional service and are seeking individuals who thrive in a fast-paced environment and can represent Bolnick Tax with integrity and dedication.

Responsibilities

• Answer incoming calls promptly and professionally, providing accurate information to clients.
• Assist clients with questions about tax services and appointment availability.
• Document client interactions and maintain accurate records in our database.
• Resolve client issues and concerns effectively while maintaining a...

OLI Outdoor is currently hiring a remote Call Center Representative to join our team. As a leading outdoor construction company, we are committed to providing exceptional customer service and support to our clients. The Call Center Representative will be the first point of contact for our customers and will play a vital role in ensuring their satisfaction.

In this remote position, you will handle inbound and outbound customer calls and provide assistance with inquiries, orders, and concerns. You will also maintain accurate records of customer interactions and ensure prompt resolution of issues. The ideal candidate is friendly, customer-oriented, and has excellent communication skills.

Responsibilities

• Answer and respond to inbound customer calls in a professional and courteous manner
• Assist customers with inquiries, orders, and concerns
• Provide product information and troubleshoot issues
• Update customer records with accurate...