Full-time
Club Manager on Duty
East Bank Club
Chicago, illinois
The Opportunity
Are you a jack of all trades? Love problem solving in the moment? Passionate about the member experience? If so, we have an opportunity for you!
The Assistant Club Manager is responsible for partnering with department managers and leaders throughout the club to ensure the club operates to EBC’s standards. During assigned shifts you'll be responsible for responding to members and team members concerns in a timely manner. It’s vital that the Assistant Club Manager is visible in the club and proactive in ensuring the members experience our gold standard of hospitality.
Job Responsibilities:
- Provides direct oversight and support of all club operations and departments, the member experience, and leading by example by providing quality customer service and member resolution in a timely. manner with precise and detailed follow-through, while ensuring staff consistently follows our expected...