Full-time
Logistics Support Specialist
NOW Courier
Indianapolis, indiana
Principal Function: The Logistics Support Specialist is responsible for assisting with daily operational activities, such as reviewing reports, managing route escalations, finalizing orders, and responding to customer inquiries.
Essential Duties and Responsibilities: Duties include, but are not limited to:
- Review End of Shift (EOS) report provided from first shift and complete remaining tasks.
- Proactively review open routes and determine escalation protocols.
- Review and clean dispatch board.
- Nightly resolution of open or unallocated orders to be closed out.
- Review and delete AD Hoc stops for specified customers and ensure all routes are properly closed out with Proof of Delivery (POD)
- Review and confirm all commission orders are properly assigned and closed out.
- Review and confirm all orders are properly assigned and closed out.
- Enter driver pay...