Service Writer in Iowa

C & B Powersports, a progressive family-owned company that has grown over 30 years to include John Deere ag, material handling and powersports has an opening for a Service Writer at its Spirit Lake, Iowa. A Service Writer is responsible for accurate and on-time reports and records relative to the service department’s operation within the store. This individual will perform functions to support the work order process, ensuring that all charges related to work orders are posted properly and closed on a timely basis. This individual will process warranty and product improvement claims and handle communications with customers in a professional manner.

Essential Duties:

• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until closed and invoiced.
• Processes warranty claims including computation of charges, submission, and follow-up.
• Maintains specialty tools inventory and the service...

C & B Material Handling, LLC (part of the C & B Equipment family), a leader and supplier of choice in material handling equipment, automation solutions, and industrial equipment rental, is seeking a Parts Specialist / Service Writer for our location in Hiawatha, IA. This role is essential in maintaining the efficiency and effectiveness of our parts and service processes while ensuring customer satisfaction.

Join our team and play a crucial role in ensuring the smooth operation of our parts and service departments. Apply now to become a part of C & B Material Handling, LLC.

Essential Duties:

Parts:

• Engage with customers to sell parts and accessories, understanding their needs and offering solutions.
• Conducts regular outbound calls to engage with new prospects and existing customers to promote departments and services.
• Makes on-site customer and prospect visits as directed by Parts...