Manager, Sales Operations in Massachusetts

Be a part of the team building the future of healthcare!

Firefly Health is building a revolutionary new type of comprehensive health "care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.

Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver clinical and financial health through joyful, always there care. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members.

We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, we would love to hear from you.

Your Role

Reporting to the Chief Commercial Officer, the Manager,...

The Sales Operations Manager will be responsible for managing and optimizing our Salesforce system and sales processes to support our sales, finance, marketing, and customer success teams. This role involves developing and maintaining efficient workflows, calculating and tracking commissions, and ensuring data integrity. The ideal candidate will have a minimum of 5 years of experience in sales operations, with at least 3 years focused on commission calculation.

Job requirements:

·        Salesforce & Tech Stack Optimization: Develop and enhance Salesforce infrastructure and processes to build a scalable, data-driven system supporting sales, finance, marketing, and customer success.

·        Commission Tracking & Calculation: Accurately track, calculate, and validate sales team commissions for field representatives and sales...

The Sales Operations Manager will be responsible for managing and optimizing our Salesforce system and sales processes to support our sales, finance, marketing, and customer success teams. This role involves developing and maintaining efficient workflows, calculating and tracking commissions, and ensuring data integrity. The ideal candidate will have a minimum of 5 years of experience in sales operations, with at least 3 years focused on commission calculation. Preference given to East Coast candidates.

·        Salesforce & Tech Stack Optimization: Develop and enhance Salesforce infrastructure and processes to build a scalable, data-driven system supporting sales, finance, marketing, and customer success.

·        Commission Tracking & Calculation: Accurately track, calculate, and validate sales team commissions for field representatives and sales development...