Sr. Manager, Technical Partner Operations in Massachusetts

Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we have grown tremendously each year since launch. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a Sr. Manager for Technical Partner Operations to join Bevi’s Customer Care Operations Team. This role will lead the Technical Partner Operations team to optimize the customer experience for our Partners and keep Bevi machines up and running in the field. This role is critical in ensuring key Partner accounts have outstanding service via proactive outreach and ensure Technical Partner Managers are available for technical support inquiries and...