Program Assistant in Minnesota

Job Summary: Under the direction of the Program Director, Financial Opportunity Programs, this position supports the department programming needs. Responsibilities include supporting participant eligibility screening, scheduling appointments and application support. Providing information to participants and community, including referrals as need, to other resources. Responsibilities include data entry, scheduling, mailings, scanning files into databases, spreadsheet tracking and preparation of client files and program materials.

Essential Functions (Not All Inclusive):

• Creates a welcoming environment, engaging participants, community members and staff in a friendly, respectful and positive manner.
• Supports department by providing program information to participants and the community.
• Manages incoming calls, returns messages in a timely manner and oversees lobby during business hours.
• Screens participants...

We are seeking a 245D and Personal Care Assistance Program Director to oversee personnel management, client services coordination, program development, and financial performance. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a comprehensive understanding of the needs of individuals with disabilities or seniors.

Responsibilities:

Personnel Management:

• Support staff growth through performance management and training.

• Manage hiring, work assignments, and staff evaluations.

• Ensure staffing levels and budget adherence.

Client Services Coordination:

• Screen referrals, conduct intakes, and develop service contracts.

• Create and review individualized service plans.

• Investigate and address reports of neglect or abuse.

• Oversee client programming and liaise with guardians and service providers.

Program Development:

• Align programs...