Field Service Manager
KPI Solutions
Kansas City, missouri
KPI Field Service Managers are critical to the support and care of our customers. The Field Service Manager is a working manager and trainer, responsible for up to 8 Field Service Technicians of varying levels. In addition to that they are responsible for:
Schedule compliance for PM contracts, Customer management for arranging site visits, some estimating with the LTS sales team, reporting for completed work orders with customers, reporting weekly status of region to the Field Service Director, technician training, career progression management, updating the CMMS used for the reporting with the CMMS Administrator, creating a working rotational schedule that supports their team’s work life balance and training needs.
The Field Service Manager also works with the Customer Service and Parts departments to ensure all customer needs are met.
The ideal candidate will have 5+ years as a Senior Field Support leader. 10+ years electrical and mechanical work experience...