Full-time
Customer Service Specialist-REMOTE USA BASED
Full Circle Lawn Care
Belford, new jersey
Full Circle Lawn Care is on the lookout for a dedicated and enthusiastic Customer Service Specialist to enhance our customer experience. In this role, you will be the frontline representative for our company, assisting customers with their inquiries, resolving issues, and ensuring satisfaction with our services. Your ability to communicate effectively and empathetically will be key to building strong relationships with our clients. If you're passionate about providing exceptional customer service and want to be part of a team that values your contributions, we would love to hear from you!
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist clients with scheduling services and provide information about our offerings.
- Resolve customer complaints effectively and escalate issues when necessary.
- Maintain accurate records of customer interactions and transactions. ...