Full-time
Help Desk Level 2
Two95 International Inc.
Cherry Hill, new jersey
Title – Help Desk Level 2
Position – Fulltime
Location – Cherry Hill, NJ
Salary - $Open (Best Possible)
Requirements
Responsibilities:
- Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site.
- Ensure proper documentation, notification, and escalation of all incidents.
- Communicate with clients by phone, email, and in person.
- Troubleshoot and resolve system hardware and software problems.
- Identify and troubleshoot issues related to routing, switching, Activity Directory, DHCP and DNS.
Required Skills:
- 3 years related work experience or BS in Information Systems or related field.
- Must exhibit a clear, friendly,...