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Usher-On Call
Ocean Casino Resort
Atlantic City, new jersey
About the Role
The Usher reports to the Manager Box Office and is responsible for providing prompt, friendly and efficient service to our guests; including seating guests in the theaters, answering questions and other general inquiries.
Position Responsibilities
- Provide guests with a consistent level of friendly, impressive service that exceeds their expectations.
- Control admission to events by taking tickets and checking proper credentials.
- Greet and direct guests to their seats and be responsive to their needs, questions, comments, and complaints.
- Occasionally assist in other areas such as removing portable chairs after some events, helping with clean up, or office/clerical work.
Essential Functions
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to...