Customer Service Representative (phones - inside sales) in New York

Join the Rapid Roofing Team as a Customer Service Representative. We call it the "Customer Experience Manager (CEM)" and Transform Customer Interactions into Lifelong Loyalty!

Create your career with a fast-growing, exciting company that’s revolutionizing the roofing industry. Rapid Roofing is seeking a Customer Experience Manager (CEM) to play a key role in ensuring every customer has an exceptional experience from start to finish. As the CEM, you’ll work closely with our sales and operations teams to streamline communication, manage customer touchpoints, and ensure homeowners feel fully supported throughout their roofing project. We’re looking for someone who is highly organized, creative, and thrives on thinking outside the box—someone who takes ownership and brings fresh ideas to elevate the customer journey.

At Rapid Roofing, we’re on a mission to revolutionize roofing experiences. We aim to change the way people think about roofing by making every step of...