Entry Level - Scheduling Assistant (Remote) in New York

Key Responsibilities:

• Provide exceptional customer service via phone, email, and live chat, addressing client inquiries and resolving issues promptly
• Assist clients with travel bookings, including flights, hotels, car rentals, and special requests
• Maintain accurate records of client preferences, travel plans, and itineraries
• Coordinate scheduling for travel consultations and manage the calendar for the agency
• Process payments, issue invoices, and track client accounts
• Support the agency with administrative tasks such as data entry, filing, and maintaining internal databases
• Research travel destinations, accommodations, and activities to support clients’ needs
• Work closely with the travel agents and management to ensure seamless operations
  

Requirements

• Previous experience in customer service, administrative roles, or the travel...