IT Support Specialist (On-site) in North Carolina

We're hiring for an exciting role!

The Onsite Technician provides office application and infrastructure support for the GTT end users.

This position occurs as part of the GTT Onsite team within the Digital Engineering organization of Volvo’s Group Truck Technology located in Greensboro.

The Onsite Technician role is the local IT support for GTT Engineering activities. In this role, it is critical to work together with local and global colleagues to deliver applications support and new and upgraded infrastructure for business solutions. This includes, but is not limited to, Windows/Mac OS, LAN (wired and wireless), Windows client solutions for office and Test/Lab (Myplace, Factoryplace, Labclient) and specialized engineering devices such as Test Cell equipment, HIL, VR, IOT…

This position performs analytical, technical, and administrative work to support local end-users, remote end-users, and test cells...

Who are you?

Someone who dares trying (and maybe failing). Someone who cares about his/her team members and colleagues. Someone who drives. You take actions in order to reach your targets. You are structured and you use your networks to get things done. You are aware of your potential development areas and are eager to learn and continuously improve.

Requirements

Ideally, you have most of this, maybe less, and probably something more:

Required Competencies

• Broad IT background including hardware, software and network support.
• Is dedicated to delivering customer value
• Has ability to build effective relationships
• Has solid communication skills
• Work patiently with end-users who are frustrated and need issues to be resolved quickly or helpful guidance with using the solutions
• Is open to change and enjoys the challenge of unfamiliar tasks
• Has...