Part-time
Customer Support Associate
Fred Astaire Dance Studios
Westerville, ohio
We are currently hiring for a part-time Customer Support Associate. We are looking for candidates with an outgoing and positive demeanor, motivated to help the studio owner as needed, and works well with others in a team environment.
This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet students and answer questions about their accounts and studio activities. Answer incoming calls, emails and field customer questions and concerns to the studio owner. You will also help keep information organized to best help management and team members succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We are looking to hire this new team member as soon as possible.Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward...