Full-time
Collection Specialist
Mitchell Lewis & Staver and Mitchell Wine Group
Wilsonville, oregon
The Collection Specialist will work as part of the Finance team to resolve overdue bills and collect payments from customers. This position ensures those responsible for unpaid bills are contacted and maintains a balance between building trustful relationships and ensuring timely payments are received. This position will work cross functionally with accounting and finance teams and reports directly to the Credit Analyst.
Requirements
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Experience Required:...