Contact Center Manager
LifeMD
Greenville, south carolina
About us
LifeMD is a leading provider of virtual primary care committed to enhancing access to quality and affordable virtual and in-home healthcare. Catering to a wide range of health needs, LifeMD covers over 200 conditions, including primary care, men’s and women’s health, allergy & asthma, and dermatology. The company operates a vertically-integrated proprietary digital care platform, backed by a 50-state affiliated medical group and a US-based patient care center. LifeMD was recently ranked #166 in the 2023 Deloitte Fast 500.
About the role
We are looking for an experienced Contact Center Manager who will play a pivotal role in ensuring the success of our contact center performance. The ideal candidate will be passionate about leveraging data-driven insights to optimize processes, enhance efficiency, and elevate patient experiences. The Contact Center Manager will be responsible for overseeing the performance of...