Technical Escalations Manager
LifeMD
Greenville, south carolina
About us
LifeMD is a leading provider of virtual primary care committed to enhancing access to quality and affordable virtual and in-home healthcare. Catering to a wide range of health needs, LifeMD covers over 200 conditions, including primary care, men’s and women’s health, allergy & asthma, and dermatology. The company operates a vertically-integrated proprietary digital care platform, backed by a 50-state affiliated medical group and a US-based patient care center. LifeMD was recently ranked #166 in the 2023 Deloitte Fast 500.
About the role
LifeMD is seeking a dedicated and experienced Technical Support Escalations Manager to join our team. In this role, you will be responsible for providing technical assistance to our providers, employees, and customers as well as triaging high-level technical issues, ensuring they are handled effectively. To succeed in this role, you should have a problem-solving attitude along...