Churn Analytics Manager
LegalMatch.com
Austin, texas
Company Overview:
LegalMatch is an online legal services platform that connects individuals with attorneys and legal professionals. LegalMatch uses a matching system that allows users to submit details about their case or legal issue, and then the platform matches them with attorneys who have experience in the relevant area of law. With a focus on customer satisfaction and continuous improvement, we are seeking a dynamic and motivated individual to join our mid-size and growing team as a Churn Analytics Manager.
Position Overview:
As a Churn Analytics Manager, you will play a pivotal role in identifying and implementing strategies to minimize customer churn and maximize customer retention. You will be responsible for analyzing data, developing insights, and collaborating with cross-functional teams to implement initiatives that enhance customer satisfaction and loyalty.
This role reports into the CEO. The ideal...