Customer Sales & Service Representative in Texas

Job Title: Entry-Level Customer Service and Sales Representative

Location: Dallas, TX

Company Overview: Join a dynamic team in Dallas dedicated to delivering exceptional customer service and driving sales. We prioritize innovation and excellence, offering a supportive environment for career growth.

Job Description: As an Entry-Level Customer Service and Sales Representative, you will be the primary point of contact for our valued customers. Your responsibilities will include:

• Responding promptly to customer inquiries via phone, email, and chat.
• Providing information about products and services, addressing customer concerns, and resolving issues.
• Processing orders, tracking shipments, and managing payment transactions.
• Identifying upsell and cross-sell opportunities to enhance customer satisfaction and maximize sales.
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