Full-time
Experienced Service Advisor
RideNow Powersports
Fort Worth, texas
RideNow Powersports, a subsidiary of RumbleOn, is seeking an experienced and knowledgeable Service Advisor to join our team at our dealership in Fort Worth, TX. As an experienced Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of the service department.
Responsibilities:
- Greet customers and schedule appointments for repair, maintenance, and recall work
- Thoroughly inspect powersports vehicles and accurately document problems on repair orders
- Advise customers on necessary/suggested services and provide cost estimates
- Coordinate with technicians to ensure timely and efficient completion of repairs
- Keep customers informed of repair progress and any changes in timeline, repairs, or cost
- Review completed work orders with customers and address any concerns or questions
- Act as a trusted advisor...