Helpdesk Technician (The Tech Troubleshooter)
Unreal Gigs
Austin, texas
Are you passionate about solving technical problems and helping others get the most out of their technology? Do you have the patience to troubleshoot issues and the know-how to fix them quickly? If you’re ready to be the first line of defense in tech support, our client has the perfect role for you. We’re looking for a Helpdesk Technician (aka The Tech Troubleshooter) to provide essential support to users, helping resolve technical issues and ensuring a smooth digital experience for everyone in the organization.
As a Helpdesk Technician at our client, you’ll assist with hardware and software troubleshooting, support network issues, and provide exceptional customer service. Your role will be key in keeping the tech infrastructure running smoothly and enabling productivity across the organization.
Key Responsibilities:
- Provide First-Level Technical Support: ...