IT Helpdesk in Texas

Are you passionate about solving technical problems and helping others get the most out of their technology? Do you have the patience to troubleshoot issues and the know-how to fix them quickly? If you’re ready to be the first line of defense in tech support, our client has the perfect role for you. We’re looking for a Helpdesk Technician (aka The Tech Troubleshooter) to provide essential support to users, helping resolve technical issues and ensuring a smooth digital experience for everyone in the organization.

As a Helpdesk Technician at our client, you’ll assist with hardware and software troubleshooting, support network issues, and provide exceptional customer service. Your role will be key in keeping the tech infrastructure running smoothly and enabling productivity across the organization.

Key Responsibilities:

1. Provide First-Level Technical Support:
...

Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We are hiring a Bilingual ATM Helpdesk Representative for our Spring, TX office. The ATM Helpdesk Representative is responsible for monitoring ATMs for service outages and dispatching service companies and technicians.

This is a full-time position. Days and hours of work could vary between the following hours: Monday through Friday, 6:00 am to 7:00 pm. C.S.T., weekends 8:00 am – 6 pm. C.S.T.

 Essential Job Functions:

• Monitors ATMs for service issues using monitoring tools

• Resolves equipment malfunctions remotely by troubleshooting

• Opens tickets and service orders for ATMs that require on-site troubleshooting.

• Ensures that all service tickets are resolved and escalates to...

IT Helpdesk

Location: Houston, TX

Required: US Citizen / GC

Experience: 3-5 years in IT

Must have own transportation and be willing to travel to multiple clinics in the area when needed.
It will be onsite and remote with 25-50 percent travel in the RGV market to provide support for daily desktop technical support and clinic acquisitions. The cost of travel is already included in the rate.
 
ITIL CERTs candidates are preferred.

Desktop Services is requesting one contractor position in the RGV market to support daily desktop technical support and clinic acquisitions. This contractor position will help temporarily fill an open position in the RGV area along with staffing shortage, the ongoing clinic projects in RGV, necessitate quickly identifying resources to support these activities in addition to support for existing daily operations...

Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We are hiring a Bilingual ATM Helpdesk Representative for our Spring, TX office. The ATM Helpdesk Representative is responsible for monitoring ATMs for service outages and dispatching service companies and technicians.

This is a full-time position. Days and hours of work could vary between the following hours: Monday through Friday, 6:00 am to 7:00 pm. C.S.T., weekends 8:00 am – 6 pm. C.S.T.

 Essential Job Functions:

• Monitors ATMs for service issues using monitoring tools

• Resolves equipment malfunctions remotely by troubleshooting

• Opens tickets and service orders for ATMs that require on-site troubleshooting.

• Ensures that all service tickets are resolved and escalates to service...

At OptiSigns, we're on a bold mission: to become the #1 digital signage platform globally, rapidly outpacing our competitors and leading the way in innovation. We’re dynamic, fast-growing, and at the cutting edge of the digital signage industry. As part of our team, you’ll have the unique opportunity to be a key player in this exciting journey, growing your career while helping our customers succeed.

The Role: As a SaaS Customer Success Specialist, you will be at the heart of our mission, combining technical expertise and customer-facing skills to deliver a world-class experience for our customers. This role is designed for early-career professionals eager to learn, grow, and make a significant impact. You’ll be responsible for:

• Product Demonstrations: Guiding customers through engaging, high-quality product demos to showcase our cutting-edge digital signage solutions.
• Onboarding Clients: Ensuring customers have a seamless experience from the moment they...

Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.

In 2021, we were listed on the New York Stock Exchange (NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).

In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.

Get in charge with Wallbox!

Position Overview:

Join our team as an IT Helpdesk Technician. You’ll manage support requests, solve diverse technical issues, and help onboard new users,...

 Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide (EEFT), has an exciting role for a bilingual ATM Service Support Specialist to add to our Monitoring and Dispatch Team to assist in supporting our expansion into Latin America. This team member will be a liaison between our company and its clients, service providers, as well as assisting our internal customers. The successful candidate will be able to accept ownership for effectively monitoring the Mexico ATM Fleet and assisting with our US Fleet, solving customer issues, handling complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior.  

Responsibilities  

• Corresponding with clients, customers, both internal and external, service providers, over the phone, email, online chat, to provide solutions that fit individualized situations and prioritize the customers' needs at each step of the...

Summary: Clearwaters,IT is seeking to fill a Senior Helpdesk Technician/Systems Administrator position for the Defense Health Agency (DHA) on site at Goodfellow Air Force Base, Texas. As the Senior Helpdesk Technician/Systems Administrator, the candidate will perform tasks to support the integrity and reliability of supported business applications enabling integrated healthcare delivery for those who serve in the defense of our country and their families.

Key Responsibilities: Candidate will centrally install, configure computer software, and maintain its integrity, implement operating system enhancements that will improve the reliability and performance of the system. Provide recommendations in the most efficient ways to provision physical and virtual components. Support and manage the patching services and patch repository for all components. Provide administration, configuration and troubleshooting services in support of...

• Serve as the first point of contact for customers seeking technical assistance
• Identify issues, provide accurate information in IT ticketing system for each call
• Respond to incoming calls and messages in a timely manner throughout shift
• Follow all communication procedures, policies, and guidelines
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem
• Work with customer to resolve issues
• Identify and escalate priority issues
• Contribute to creation of support documentation
  • Attend meetings and training, review training material to stay up-to-date on changes

Requirements

• Security+ certification
• A+ certification
• Windows 10 Desktop Support...