AmeriCorps Client Coordinator (Fall 2024)

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As the AmeriCorps Client Outreach Coordinator, you will oversee key aspects of the client/homeowner experience of receiving critical repair services from Rebuilding Together Montgomery County. In this position, you will strive to build trust within the community and awareness among targeted populations most in need of our services. You will act as the primary point of contact for clients during the application process, ensuring a high level of client communication and support throughout the recruitment, intake, and case close-out stages. In this position, you will work closely with the rest of the Program team to improve the efficiency of the home repair process by decreasing approval wait-time and communicating important client-specific information to the Program team before home visits.

Essential Duties & Responsibilities:

• Collaborate with the AmeriCorps Project Coordinator...

View full position description here.

The AmeriCorps Client Coordinator oversees all aspects of the client/homeowner experience of receiving critical repair services from Rebuilding Together.  You strive to build trust within the community and awareness among targeted populations most in need of our services.  In this position, you will serve as one of the primary point of contact for clients, ensuring a high level of client communication and support throughout the application, intake, project, and close-out stages.  You will make referrals to other community service organizations and agencies, as appropriate, working to establish new and stronger relationships with the industry-adjacent client resources. As the AmeriCorps Client Coordinator, you will also be responsible for overseeing our affiliate’s transition from paper-based client tracking to electronic, and you will play a critical role in client outreach and partnership development as...