Charter Coordinator

We are seeking a Charter Coordinator to oversee and manage all aspects of our clients' flight experiences, including Aircraft Owners and Block Charter Clients. This role requires exceptional client-centered customer service skills, a thorough understanding of CFR 14 Parts 91 and 135 regulations, and the ability to thrive in a dynamic, fast-paced team environment.

Job Responsibilities

• Maintain a culture of total customer service focused on anticipating our client's needs and exceeding their expectations.
• Communicate any operational issues, as appropriate, to our clients.
• Ability to Type at least 40WPM accurately.
• Document and maintain compliance with contractual obligations to all Clients (Aircraft Owners, Block Charter & Retail Charter Clients).
• Receive and provide accurate quotes for charter requests by clients and/or other operators or brokers.
• Proactively resolve Client issues and disputes
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