Chat Support Specialist

Bank Of America Financial Center is seeking a friendly and efficient Customer Support Specialist / Live Chat Agent to join our remote team. In this role, you will be the frontline support for our customers, addressing inquiries and resolving issues regarding our banking products. You will utilize your communication skills to provide exceptional support via live chat, ensuring a positive experience for all customers. Your goal will be to assist customers promptly and effectively while helping to enhance product understanding and satisfaction.

Responsibilities

• Provide real-time assistance to customers through live chat, answering inquiries, resolving issues, and guiding product usage.
• Manage multiple chat sessions simultaneously while maintaining a high level of professionalism and courtesy.
• Document customer interactions and feedback in the system for reference and improvement purposes.
• Collaborate with other departments to...

Mohar Design LLC is looking for a friendly and motivated Customer Support Specialist to join our US REMOTE team as a LIVE Chat Agent. In this role, you will be the first point of contact for our clients, providing exceptional support through live chat. Your primary responsibility will be to assist customers with inquiries, resolve issues, and guide them through our services in a timely and professional manner. With your strong communication skills and customer-focused attitude, you will help ensure a positive experience for our clients and contribute to the overall success of our company. If you are passionate about customer service and enjoy working in a fast-paced remote environment, we would love to hear from you!

Responsibilities

• Respond to customer inquiries via live chat in a professional and efficient manner.
• Resolve customer issues by providing accurate information and effective solutions.
• Document customer interactions and feedback...

Exemplar Global is seeking a proactive Customer Success Specialist / Live Chat Support to join our remote team. In this dynamic role, you will be the first point of contact for our valued customers, providing timely assistance and resolving inquiries through live chat. Your primary objective will be to enhance customer satisfaction by ensuring prompt responses and delivering quality support that aligns with our company values. You will work closely with cross-functional teams to continuously improve our service offerings and ensure our customers have a seamless experience. Your passion for customer success and ability to communicate effectively will help build long-lasting relationships with our clients, making you an integral part of our mission to deliver excellence.

Responsibilities

• Engage with customers through live chat, addressing inquiries and providing product support.
• Maintain a high level of professionalism and empathy in all customer...

ValSource Inc is seeking a dedicated Live Chat Agent / Customer Support Specialist to join our vibrant team in a remote position. In this role, you will be the frontline representative of our company, engaging with customers through live chat to address inquiries, troubleshoot issues, and provide exceptional support. Your ability to communicate effectively and empathize with customers will play a vital role in enhancing their experience with our products and services. We value individuals who are passionate about delivering top-notch customer service and who thrive in a fast-paced environment. If you are excited about helping customers and being part of a collaborative remote team, we encourage you to apply.

Responsibilities

• Respond promptly to customer inquiries via live chat, ensuring a high level of service.
• Provide accurate information regarding products and services while addressing customer concerns.
• Troubleshoot technical issues...

Staffing Solutions by Global is excited to announce an opening for a Chat Support Specialist. In this role, you will be the first point of contact for our customers seeking assistance through online chat support. Your primary responsibility will be to provide prompt, courteous, and effective responses to customer inquiries, addressing issues and providing solutions in real-time. We are looking for individuals who possess excellent communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service. This position offers the opportunity to work in a fast-paced environment and make a meaningful impact by ensuring customer satisfaction with every interaction.

Responsibilities

• Respond to customer inquiries via live chat promptly and professionally.
• Identify and resolve customer issues effectively while maintaining high levels of customer satisfaction.
• Educate customers on product features and support...

🚀 Creatunity LLC, a rapidly growing marketing agency and e-commerce company, is seeking a Customer Support Specialist for voice account and chat to join our dynamic team.

Responsibilities:

📞 Responding to inquiries and complaints from customers via voice calls and/or chat
🤝 Providing prompt, courteous, and professional service to all clients
🛠️ Troubleshooting technical issues and escalating complex problems to the appropriate department
🗃️ Maintaining accurate records of all client interactions and transactions
🤝 Collaborating with the customer support team to ensure timely and efficient issue resolution
💡 Identifying opportunities to improve the customer experience and communicating these to the...

Clear Drains LTD is looking for a friendly and customer-focused Customer Support Specialist / Online Chat Representative to join our remote team. As a Customer Support Specialist, you will be the first point of contact for our customers and will assist them with any inquiries or issues they may have through online chat. The ideal candidate is empathetic, solution-oriented, and has excellent communication skills.

Responsibilities

• Interact with customers through online chat to provide assistance and resolve their inquiries or issues
• Identify and escalate complex or unresolved customer issues to the appropriate department
• Provide accurate and up-to-date information to customers regarding products, services, and policies
• Maintain a high level of professionalism and customer satisfaction in every interaction
• Follow predefined processes and guidelines to ensure consistency in customer support
• Manage and prioritize...

We’re looking for a tech-savvy, and friendly go-getter to join us as a Technical Support Specialist on Chat. You'd be helping our customers via chat support, assisting them with building smart forms with integrations to a variety of services like Salesforce, Authorize.Net, and Stripe.

You'll answer questions by chat primarily but will also use email to resolve an issue. You’ll have many opportunities to collaborate with the rest of the team, share customer feedback, contribute to knowledge resources, and help improve our product. 

This is a full-time position, open to all locations (working remotely from home). The expected hours for this position will typically be 9am to 5pm CST/CDT (with a rotating weekend coverage shift). You may occasionally be asked to cover alternate Support shifts (including email) as needed.

To be successful in this role, these skills are key:

• Proficiency in analysis, troubleshooting, and problem...