Client Experience Supervisor
REE Medical
N/A
Job Summary:
As a Client Experience Supervisor, you will play a crucial role in overseeing and managing a team of Client Experience Navigators. Your leadership will be instrumental in ensuring effective and compliant Client Records Support and guiding CRS' to enhance their individual quality and performance. The Client Experience Supervisor supports hiring, training, coaching, and developing initiatives aimed at elevating team skills and competencies. Success in this role hinges on your meticulous attention to detail, strong emotional intelligence, adept team-building and communication skills, and having a self-starter mindset. This role requires a blend of strategic thinking, team management, and interpersonal skills as well as a commitment to helping individuals achieve their performance objectives and key performance indicators (KPIs), ensuring alignment with our overarching goals and objectives.