Customer Retention Representative - Richmond, VA

Universal Energy Solutions is a renowned company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a Customer Retention Representative to join our team in Richmond, VA. As a Customer Retention Representative, you will play a critical role in ensuring customer satisfaction and loyalty.

At Universal Energy Solutions, we value our customers and strive to deliver the best service in the industry. As a Customer Retention Representative, your main responsibility will be to proactively engage with customers, understand their needs, address their concerns, and provide solutions to retain their business. You will work closely with our sales and customer service teams to develop effective strategies for customer retention and help maintain long-term relationships with our valued customers.

Responsibilities

• Build and maintain strong relationships with customers to understand their needs and concerns.
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Overview:

Top 5 - Customer Service Retention

Top 5 is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team at our Richmond, VA location. As a Customer Service Representative, you will be the primary point of contact for our valued customers in the Richmond area, ensuring their needs are met and providing exceptional service.

At Top 5, we prioritize customer satisfaction and strive to deliver the best service in the industry. As a Customer Service Representative, you will handle customer inquiries, resolve concerns, and provide product and service information. Your role will be crucial in maintaining strong relationships with our customers in Richmond and contributing to our mission of delivering sustainable energy solutions.

Responsibilities

• Respond to customer inquiries and provide...