Customer Scheduling Manager

Drive seamless operations to empower student success

Are you a natural problem-solver with a knack for coordinating people, processes, and systems? MasteryPrep is seeking a strategic leader to serve as our Customer Scheduling Manager. This pivotal role oversees Instructor and customer scheduling and logistical support, ensuring the smooth delivery of our boot camps and classes by aligning customer needs with operational efficiency. As part of the Instructional Operations team, you will work cross-departmentally with Sales and Customer Operations. This role requires not only operational precision but also a proactive and innovative approach to customer service and logistical challenges.

In this newly created position, you will have the opportunity to build out the role and oversee the implementation of new systems as needed for success. If you are driven by customer success, operational excellence and are passionate about creating positive educational...

Drive seamless operations to empower student success

Are you a natural problem-solver with a knack for coordinating people, processes, and systems? MasteryPrep is seeking a strategic leader to serve as our Customer Scheduling Manager. This pivotal role oversees Instructor and customer scheduling and logistical support, ensuring the smooth delivery of our boot camps and classes by aligning customer needs with operational efficiency. As part of the Instructional Operations team, you will work cross-departmentally with Sales and Customer Operations. This role requires not only operational precision but also a proactive and innovative approach to customer service and logistical challenges.

In this newly created position, you will have the opportunity to build out the role and oversee the implementation of new systems as needed for success. If you are driven by customer success, operational excellence and are passionate about creating positive educational...