Director of CRM

KULE is seeking a Director of Customer Retention and CRM to join its team. This individual will be passionate about building customer relationships and maximizing customer loyalty through effective CRM strategies. The Director of Customer Retention and CRM will be responsible for:

• Developing and implementing customer retention and loyalty programs to increase repeat purchases and customer lifetime value
• Creating and managing customer segmentation strategies to personalize communications
• Leading the development and execution of CRM campaigns across various channels, including email, SMS, and direct mail
• Collaborating with cross-functional teams such as Marketing, Ecommerce, and Operations to ensure a seamless customer experience
• Analyzing customer data and conducting customer research to identify insights and opportunities for improving retention and engagement
• Monitoring and reporting on key customer metrics, providing...

About Prepared Hero

Prepared Hero is an innovative DTC ecommerce brand dedicated to equipping individuals with high-quality, reliable products for unexpected situations. Our range extends across various categories, ensuring our customers are prepared and confident to face any unforeseen circumstances in their daily lives.

As a trailblazer in the industry, Prepared Hero is committed to providing a seamless, user-friendly shopping experience, ensuring our customers have easy access to our life-saving and convenient products. We stand for readiness, quality, and a customer-centric approach, promising peace of mind and preparedness. Our mission goes beyond transactions; we aim to educate and empower communities to be their own heroes.

About the Role

The Director of CRM and Lifecycle Marketing will be responsible for developing and executing comprehensive CRM strategies to enhance customer engagement, loyalty, and...

*This is a fully remote role within the United States*

About Love in Faith

Love in Faith is a vibrant, expanding e-commerce company with a heart for Christian apparel. Our commitment is to deliver high-quality products coupled with an unparalleled shopping experience. Here, we're not just a company; we're a team of enthusiasts, dreamers, and doers that strive to deliver exceptional products with a customer-focused experience you can trust. With fully remote positions, you can work from anywhere while contributing to our exciting growth story.

Here's why you should consider us:

• Rapid Growth: We're not your typical startup. Our exponential growth speaks volumes about the opportunities that await you. Be part of something big!
• Remote Flexibility: Enjoy the freedom to work from your preferred location, without sacrificing your career goals.
• Culture: Our team knows how to work hard and play...