Director of Outreach Operations (Call Center)

Company Overview

At Wider Circle, we connect neighbors for better health. Wider Circle's groundbreaking Connect for Life® program brings neighbors together in-person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand-on-hand approach to forming trusted circles is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities.

Position Overview

The Director of Outreach Operations will be responsible for the oversight and supervision of Wider Circle’s Outreach Center.  The Director will be responsible for overseeing all aspects of the Outreach Center management, including team leadership, performance optimization, process improvement, and ensuring a high level of member...