Enterprise Account Director

Enterprise Account Director

About Zenarate

Zenarate AI Coach helps leading brands develop confident top-performing agents through AI Simulation Training. Zenarate's AI Coach is used worldwide every day in over a dozen countries, including the U.S., Canada, Mexico, Philippines, India, and Europe in 15 languages. Zenarate customers include leading companies in financial services, healthcare, insurance, telecommunications, technology, retail, and travel industries. 

We are seeking an experienced Enterprise Account Director to join our team. As an Enterprise Account Director, you will be driving our customer’s strategy using Zenarate’s product, leading upsell and cross sell initiatives, and driving increased revenue in renewals. You’ll serve as an expert on how our customers can achieve their goals and engage with decision makers to showcase the best use cases for the expanded engagement with Zenarate’s tools. This first...

Our client is currently seeking an experienced and dynamic Enterprise Accounts Director with expertise in Real World Insights. As an Enterprise Accounts Director, you will be responsible for managing and growing key client accounts, focusing on Real World Insights solutions. You will work closely with clients to understand their needs, develop customized solutions, and ensure customer satisfaction.

Responsibilities:

• Manage and develop a portfolio of enterprise client accounts, serving as the primary point of contact for all their Real World Insights needs.
• Build and maintain strong relationships with key stakeholders, including C-level executives, project managers, and data scientists.
• Understand client objectives, challenges, and requirements to provide tailored solutions that meet their needs.
• Collaborate with internal cross-functional teams to ensure successful project implementation and ongoing support for client accounts.
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