IT Support Technician (L2), EMEA / NA

We are seeking a skilled and motivated IT Support Engineer to join our dynamic IT team. As an IT Support Engineer at Amivision, you will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing exceptional technical support to our employees. You will be responsible for troubleshooting hardware and software issues, managing network resources, and maintaining our systems' reliability and security.

Requirements

Key Responsibilities:

• Provide first-line technical support to employees via phone, email, and in-person, ensuring timely and efficient resolution of IT-related issues.
• Troubleshoot and resolve hardware, software, and network problems on Windows, macOS, and Linux platforms.
• Set up and configure new workstations, laptops, and peripherals for new employees and office equipment.
• Manage user accounts and permissions in Active Directory and other internal...