John Deere Service Writer

C & B Equipment, a progressive family-owned company that has grown over 30 years to include John Deere Ag, material handling and powersports has an opening for a Service Writer at its Idaho Falls, Idaho location. A Service Writer is responsible for accurate and on-time reports and records relative to the service department’s operation within the dealership. This individual will perform functions to support the work order process, ensuring that all charges related to work orders are posted properly and closed on a timely basis. This individual will process warranty and product improvement claims and handle communications with customers in a professional manner.

Essential Duties:

• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until closed and invoiced.
• Processes warranty claims including computation of charges, submission, and follow-up.
• Maintains specialty tools inventory and...