Full-time
Lead, Customer Success (local, in office)
Heuristic Solutions
Arlington, virginia
Join a Growing Technology Team and an Awesome Customer Community!
Do you...
- Enjoy simplifying complex concepts?
- Love being hands-on with software, even if you're not programming it?
- Excel at planning your day, tracking your work, and delivering on your promises?
If you are motivated by delighting customers and being a representative of a dedicated team, we want to talk to you!
About the Role
We are a fast-growing technology firm based in Arlington, VA. As a Lead on our Customer Success team, you will be an integral part of our customer success team, helping our clients achieve their aspirations using LearningBuilder. Your primary focus will be providing exceptional support, handling complex issues, nurturing client relationships, and helping the team scale.
Responsibilities
Client Relationship Management:
- Build and nurture...