Manager, NOC

About You

We are seeking highly motivated and compassionate individuals to join our dynamic and diverse team. Plaza Healthcare offers a unique opportunity if you thrive in a culture of cooperation, accountability, and recognition.

About Us

Plaza Healthcare strives to be the leader in our community with a complete and unrelenting commitment to exceptional care. The measure of our success is rooted in exceeding the expectations of our patients, families, business partners, and employees.

Plaza is a CMS Rated 5-Star Skilled Nursing Facility located in South Scottsdale, specializing in ventilator-dependent, tracheostomy, dialysis, and rehabilitation services. We are privately owned and have served Arizona and the surrounding states for over 30 years.

If you share our values and enthusiasm, you will find a home at Plaza Healthcare.

Job Description

As a Unit Manager,...

About You

We are seeking highly motivated and compassionate individuals to join our dynamic and diverse team. Plaza Healthcare offers a unique opportunity if you thrive in a culture of cooperation, accountability, and recognition.

About Us

Plaza Healthcare strives to be the leader in our community with a complete and unrelenting commitment to exceptional care. The measure of our success is rooted in exceeding the expectations of our patients, families, business partners, and employees.

Plaza is a CMS Rated 5-Star Skilled Nursing Facility located in South Scottsdale, specializing in ventilator-dependent, tracheostomy, dialysis, and rehabilitation services. We are privately owned and have served Arizona and the surrounding states for over 30 years.

If you share our values and enthusiasm, you will find a home at Plaza Healthcare.

Job Description

As a Unit Manager,...

The NOC Manager (Third shift) will be responsible for supervising the 24x7 monitoring of all components of Sinch's network. The NOC monitors the network via the CiNAS network monitoring system and direct access to switches, DACs and other network nodes, technicians are alerted to and act upon any alarm conditions.

Requirements

• Build strong relationships with operations, customer care, engineering, sales and management, as well as establishing meaningful relationships with key external vendors and clients
• Manage tickets in the TaSC database; implement standardization for security and log classing
• Generate reports required for traffic and service analysis
• Responsible for software upgrades and patches on various nodes in the network
• Interact with customers, carriers and vendors in resolving trouble tickets and deploying new equipment
• Coordinate testing for specific offices and projects as needed
...

The role of Manager, NOC Escalation & Incident is a pivotal role in ensuring the effective management and resolution of critical incidents and escalations within the NOC. You will be responsible for overseeing the entire incident lifecycle, from identification and assessment through to resolution and post-incident review. Your proactive approach and strategic mindset will be essential in minimizing the impact of incidents on our operations and ensuring a swift return to normal business operations.

Requirements

Incident Identification and Triage

• Monitor various channels and systems to promptly identify and assess incidents.
• Classify and prioritize incidents based on their severity and potential impact on business operations.

Incident Response and Resolution

• Lead the incident response process, coordinating efforts across relevant teams and stakeholders.
• Implement...

As the Manager for NOC 911, you will lead a team responsible for the alerting/monitoring, operation, maintenance, and support of our critical emergency communications services including ESGW, NextGen, and VPC. Your role will be pivotal in ensuring the uninterrupted operation of our 911 systems, which play a crucial role in connecting individuals in distress with emergency responders. With your strong leadership skills and technical expertise, you will oversee the NOC team in monitoring, troubleshooting, and resolving network issues to uphold the reliability and availability of our emergency services.

Requirements

NOC Operations Management:

• Lead and supervise the 911 NOC team, providing guidance, support, and mentorship to ensure effective performance.
• Establish and enforce operational procedures and protocols to maintain 24/7 coverage and response readiness.
• Oversee shift scheduling, staffing levels, and...

Who we are:

Hi! We’re Carbyne and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency contact centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on. 

Headquarters: New York City, New York

Current Headcount: 160 People and counting….

Carbyne Website

Recent Press

Techcrunch article: Carbyne raises $56M Series C

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