Pharmacy Shipping Specialist
TalentLNX
Pittsburgh, pennsylvania
Summary:
TalentLNX is hiring a Pharmacy Shipping Specialist for a growing healthcare organization. This is a work-from-home call center position focused on directly supporting patients, ensuring accurate and timely procesFng of their referrals and prescriptions. The Specialist will play a key role in patient interactions, managing communication and resolving any issues related to their care.
Role & Responsibilities:
- Handle incoming and outgoing calls to manage patient referrals and prescription processes, ensuring all communications are efficient and patient-focused.
- Assist patients with inquiries regarding their prescriptions, monitor progress, and resolve any discrepancies.
- Maintain accurate records of all patient interactions, including call logs and action items.
- Identify and resolve patient-specific issues to ensure smooth processing and timely delivery of services.
- Act as the main point of contact...