Referral Management Clerk (Eglin AFB, FL)

Ivyhill is seeking a Service Provider Manager (SPM) for a project in the Eglin AFB, FL area. The SPM will be responsible for providing administrative oversight to the referral management staff and team leads at multiple locations who are responsible for assisting eligible medical beneficiaries with appointments, referrals, and registration and organizational tasks in support of a medical facility. Will perform duties and responsibilities relevant to the effectiveness and efficiency of the daily operation of the project.

Requirements

The qualified candidate will possess the following:

• High school diploma or equivalent.
• Ability to read, understand, speak, and write English fluently
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Preferred twenty-four (24) months of healthcare administrative experience in either an inpatient or outpatient care setting within the...

Ivyhill is seeking a Lead Referral Management Clerk for a project in the Eglin AFB, FL area. The qualified candidate will work as a resource to provide clerical/administrative support in the Referral Management Center for customer service, referral tracking, referral appointing, and reporting activities. Will support and provide guidance for the daily functions of specialty care referral appointing, referral review and coordination, beneficiary counseling and referral tracking at the Military Treatment Facility (MTF.) As a resource, will schedule appointments in a government computer system for primary care, specialty and sub-specialty medical care. Will provide guidance to clerks when scheduling requested appointments, calling patients or responding to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian...

Ivyhill is seeking Referral Management Clerks for a project in the Eglin AFB, FL area. The qualified candidates will provide clerical/administrative support in the Referral Management Center for customer service, referral tracking, referral appointing, and reporting activities. Will support the daily functions of specialty care referral appointing, referral review and coordination, beneficiary counseling and referral tracking at the Military Treatment Facility (MTF.) Will schedule appointments in a government computer system for primary care, specialty and sub-specialty medical care. In addition to scheduling requested appointments, will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.

Requirements

The qualified candidate will possess the following:

• High school...