Service Center Manager

1 Resource Group hiring a dedicated Service Center Manager to join our client in Le Vergne, TN and lead operations at our their service center in the equipment industry. This key role requires an individual who can ensure high levels of customer satisfaction while managing the day-to-day operations of the service center. If you're passionate about leading a team and delivering exceptional service, we want to hear from you!

In this role, you will oversee the management of service personnel, maintain inventory control, and drive performance improvements to meet the company’s profit objectives. You will utilize your skills to train staff, engage with customers, and optimize operational efficiency.

Required Skills/Abilities:

Thorough knowledge of client products.

Previous experience in management of an equipment company.

Mechanical skills must be top-notch.

Previous experience supervising...

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 800 ExoPeople (and counting!) around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

Requirements

The ideal candidate will be...

The service center manager (Florida) leads people and processes, overseeing the day-to-day activities of our Southeast based service sales and service shop. This individual will direct team activities with the goal of providing top service to our customers while maintaining a safe working environment, continuously improving processes, being an asset to customers, and developing employees in knowledge/competency resulting in a more effective team.  Candidates must be flexible and able to respond positively to changes and challenges. They should be able to think outside the box to solve problems and willing to go the extra mile to ensure department goals are met.  The manager will guide and support the SESC in a manner consistent with the Company’s Statement of Objectives. 

Job Responsibilities

• Work with service director to set overall vision and yearly objectives. Manage operations to achieve these goals:
• Promote SESC Business to...

We are actively seeking a Program Manager, Social Services, Call Center

The pay range for this position is $90,000 - $100,000/year

Location: Hybrid office - 3 days WFH, 2 days on site

Schedule: Monday through Friday 9am-5pm (Flexible).

JOB SUMMARY

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This position oversees the Masonic Assistance call center and its operations.  This call center provides information and referral and helps callers access Masonic Homes’ many charitable relief programs, such as the Masonic Homes retirement communities and financial assistance and care management services offered through the Masonic Outreach Services program.

This role involves assessing the needs of information and referral callers and program...