Service Estimator

Job Description

A service estimator is responsible for assessing customer needs and providing accurate estimates for service projects. This person plays a crucial role in ensuring the smooth and efficient operation of our service team.

The successful service estimator will have a solid understanding of service industry standards and practices. Strong communication and interpersonal skills are essential, as you will be working closely with customers, suppliers, and internal teams to ensure customer satisfaction.

Primary (Essential) Duties

• Create service repair quotes based on compiled information from technicians, customers and service team
• Professionally communicate and deliver quotes to customers
• Follow up on outstanding quotes and maintain prioritization list to ensure effectiveness
• Collect miscellaneous information and parts pricing from various manufacturers and vendors
...

Title:- Service Estimator

Location:-  Kent, WA, Ridgefield, WA, United States, Fort Lauderdale, FL, United States

Job Description

A service estimator is responsible for assessing customer needs and providing accurate estimates for service projects. This person plays a crucial role in ensuring the smooth and efficient operation of our service team.

The successful service estimator will have a solid understanding of service industry standards and practices. Strong communication and interpersonal skills are essential, as you will be working closely with customers, suppliers, and internal teams to ensure customer satisfaction.

Primary (Essential) Duties

• Create service repair quotes based on compiled information from technicians, customers and service team
• Professionally communicate and deliver quotes to customers
• Follow up on outstanding...

A service estimator is responsible for assessing customer needs and providing accurate estimates for service projects. This person plays a crucial role in ensuring the smooth and efficient operation of our service team.

The successful service estimator will have a solid understanding of service industry standards and practices. Strong communication and interpersonal skills are essential, as you will be working closely with customers, suppliers, and internal teams to ensure customer satisfaction.

Primary (Essential) Duties

• Create service repair quotes based on compiled information from technicians, customers and service team
• Professionally communicate and deliver quotes to customers
• Follow up on outstanding quotes and maintain prioritization list to ensure effectiveness
• Collect miscellaneous information and parts pricing from various manufacturers and vendors
• Generate new preventative maintenance (PM)...

Working hours: 7 AM - 3:30 PM, Overtime & Weekends may be required.

Responsibilities:

• Inspect incoming equipment/parts to determine the scope of work and which parts should be repaired/replaced.
• Sourcing and pricing of replacement parts.
• Preparing detailed quotes and estimates for customers along with corresponding Job Ticket for shop tasks assigned.
• Generate Troubleshooting Analysis Report along with Repair Quote.
• Report any defects in materials, rework, missed inspections, job delays, or problem areas to the Operations. Manager, sales representatives, and customers as needed.
• Review all inspection documentation to ensure it is complete and accurate.
• Update the Job Status Report in the ERP System regularly. Communicate with others on deliverables and status of joint work.
• Maintain a professional work ethic and demonstrate courtesy and respect in all aspects of work...