Service Writer - Rattlesnake Harley-Davidson

At RumbleOn, the nation’s leading retailer of powersports, our success relies on our commitment to customer satisfaction and the talent of our team members. Join us at RideNow Powersports as we continue to grow and serve passionate motorsport enthusiasts!

Role: Service Writer
Are you a personable and proactive individual with a knack for customer service? If you love powersports and want to be part of a dynamic team, this is the role for you!

Key Responsibilities:

• Schedule customer appointments for repair, maintenance, and recall services.
• Greet customers warmly, inspect their vehicles, and address any queries they may have.
• Document vehicle issues comprehensively and prepare clear Repair Orders.
• Keep the Service Manager informed of any additional service needs or delays, ensuring timely communication with customers.
• Advise customers on necessary and recommended...

At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!

Rattlesnake Harley Davidson, a subsidiary of RumbleOn, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!

Responsibilities

• Schedule appointments for repair, maintenance, recall work
• Greet customers, inspect their motorcycles, and answer questions
• Document problems with Motorcycles and clearly describe them on the Repair Order
• Notify the Service Manager of additional work needed or any delays in expected completion as soon as they...