Technical & Customer Support Specialist

IMPORTANT: only individuals from the domain @TheActigraph.com will reach out to you. If you receive any emails from any other domains such as @careers-theactigraph.com, this is not ActiGraph.

ActiGraph is an international leader in the development of validated medical-grade wearable solutions used to measure physical activity, sleep, and behavior patterns in the broader global academic and pharma research communities.

Do you have an innate desire to go above and beyond for clients and issues? Do you have an intrinsic curiosity to discover why an issue occurs? Do you feel that the only way to successfully troubleshoot an issue is to reproduce it while discovering details about the product that haven’t been discovered before? Do you enjoy becoming a subject matter expert (SME) on an issue when escalation resources consult with you for details? Do you want to be part of a team that thrives on the camaraderie built from collaborating on complex...

Gunnr is a premier brand dedicated to providing high-quality gun accessories to firearm enthusiasts and professionals. Our product range includes state-of-the-art gun scopes, mounts, and other essential accessories designed to enhance the shooting experience. We pride ourselves on delivering exceptional products and outstanding customer service. We are currently seeking skilled customer support as well as honed experience as technical support specialist roles with prior experience in the gun accessory industry to join our team.

This role will be responsible for providing technical support and exceptional customer service to our clients. It requires a deep understanding of gun accessories and the ability to troubleshoot and resolve technical issues efficiently. The ideal candidate will have prior experience in customer support within the gun accessory industry and possess excellent communication skills.

Requirements

Customer Support:

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