Ticket Operations Representative

Job Overview:  The New York Giants are seeking a Ticket Operations Representative with a winning/positive attitude to assist the day to day functions of the Ticket Operations department.

Responsibilities/Functions:

The primary responsibilities of the Ticket Operations Representative include, but are not limited to, the following:

• Work with other Ticket Office staff to complete both private and resale partner seat license transfers
• Review all transfer documents
• Identify proper contract template and send via AdobeSign system
• Use online filing program to update and maintain customer records
• Achieve a greater than average understanding of and usage of Ticketmaster’s Archtics program
• Assist with game day ticket resolutions
• Communicate with season ticket members and other fans via phone and email
• Process payments...