Travel Technology Specialist
WorldVia
Roswell, georgia
Are you a travel enthusiast who loves solving technical challenges? Join our team at WorldVia as a Travel Technology Support Specialist! In this role, you will have the opportunity to provide technical support and troubleshoot travel technology systems for both internal and external users.
As the first point of contact for users experiencing system issues, you will diagnose and resolve technical problems, while ensuring that documentation and tracking of issues are accurately maintained. Whenever complex issues arise, you will work closely with higher-level support teams to find effective solutions.
The ideal candidate for this position is a travel technology guru with a deep understanding of GDS systems like Travelport, Worldspan, and Sabre. Additionally, you are familiar with mid-office automation, quality control systems, and various booking platforms.
Your exceptional communication skills will be essential in assisting users and ensuring their satisfaction....