Unit Receptionist

MAJOR FUNCTION

Provides point of contact interface between patients/clients/other customers and clinical units within health centers in accordance with established the philosophy of the health center; administrative support clerical functions to unit business operations.

ESSENTIAL FUNCTIONS

• Interpret for non-English speaking patients who require Spanish interpretation.
• Listen to the facility staff and orally translate information into the patient’s native language in layman’s term. Translate the information back to the staff requesting interpretation.
• Interprets and translate information including but not limited to the reasons for medical visits, past medical history, family history, giving medical care instruction and providing drug information.
• Consistently greets all patients/clients/customers via telephone or directly in a culturally sensitive, personal and...

MAJOR FUNCTION

Provides point of contact interface between patients/clients/other customers and clinical units within health
centers in accordance with established the philosophy of the health center; administrative support clerical
functions to unit business operations, including but not limited to ESSENTIAL FUNCTIONS.

ESSENTIAL FUNCTIONS

• Consistently greets all patients/clients/customers via telephone or directly in a culturally sensitive,
personal and professional manner.
• Consistently exhibits behaviors which demonstrate concern and consideration for patient/client/customer
needs.
• Consistently processes all patient and business-related documentation including medical records in a
timely and efficient manner while ensuring confidential integrity of patient-related materials.
• Completes patient referral documents and pre-certifications in time frames determined by the Health...